FAQ

Read below for a list of frequently asked questions

If would like to speak to one of our specialists, please email us at contact@vixenspa.com.  We’d be happy to help.

SPA SERVICES

Spa FAQs

What is Shellac?

Say HELLO to the future! It goes on like Polish. Wears like Gel. Off in minutes. Shellac is the breakthrough technology that combines the ease of polish with the performance of gels, a true innovation in extended nail care.

What colours are available?

Vixen Nails & Spa carries all available Shellac colours and latest collections.

Can anyone have Shellac?

Anyone with suitable nails can have Shellac. Parental consent will be required for girls under the age of 16.

Is there such thing as “FAKE” Shellac?

Yes. Shellac is a gel polish brand made by CND. Several discount nail salons offer no-name or imitation Shellac brands at low prices. The quality does not measure up to real Shellac and does not offer the same benefits from ease of application to the removal process. Beware of “fake” Shellac and other gel polishes that can be damaging and unhealthy to your nail beds. Look for the CND Shellac label when receiving a Shellac service.

What does the Shellac Manicure involve?

Nails will be shaped, cuticles are tidied, and Shellac is applied and finished with a relaxing hand massage.

How long does the treatment take?

The treatment can take 45 to 55 minutes.

Do I need to do anything before Shellac is applied?

DO NOT cut nails too short. It is better to have a little bit of length for free edges to be capped for a cleaner finish.

How is Shellac applied?

Shellac applies exactly like a polish. Four layers are applied; A basecoat, 2 x colour coat and topcoat. Each layer is cured under a LED lamp.

How long does it take to dry?

Shellac dries instantly! No drying time at all.

How long does it last?

Depending on how vigorous you are with your hands. Up to 14+ days of glorious high–gloss shine that is truly addictive!

How much does Shellac Cost?

A Shellac Polish application only is $29, Shellac Soak-off and Polish Change is $35, A Shellac Manicure is $45.

How is it removed?

Removal is just 5-10 minutes in an acetone soaked wrap. Nails are never soaked in a bowl of acetone and never removed with a nail drill or cuticle cutter.

Will my nails be damaged from wearing Shellac?

No. It is highly recommended that Shellac be removed professionally at the spa. Apply cuticle oil such as Solar Oil twice daily. Shellac allows product to penetrate through to the nail plate keeping it hydrated and free from damage.

How long does the redness last after a wax?

Depending on your skin type, redness can last a few minutes to 1 hour. We use a delicate wax that is suitable for sensitive skin and apply witch hazel to cool the area and significantly reduce redness and prevent irritations.

Does the hair grow back thicker in those areas?

This is one of the great myths about hair removal – but the answer is a definite NO. Usually, re-growth will be finer, thinner and slower in areas that are waxed on a regular basis.

How long with the results last?

After your first wax, the results can last 2 to 4 weeks, depending on the individual’s hair re-growth. In most cases, hair growth is minimal during the first week or two and noticeably increases in the third and fourth week. With regular waxing, the length of time required between treatments will increase significantly.

Does Waxing hurt?

Everyone’s tolerance for pain is different. It may be more the anticipation of not knowing what to expect that makes one feel uncomfortable or vulnerable to any discomfort. However, this will quickly subside and lessen with each visit, as the hair thins and less hair is required to be removed from the area.

Any possible side effects from waxing?

VERY IMPORTANT: Some physicians do not recommend waxing for persons suffering from diabetes or who have varicose veins or poor circulation as they are more susceptible to infection. Waxing is never done on clients taking Accutane and is not recommended for clients using Retin A, Renova, Differin or other types of skin thinning acne medications. Please read the label carefully and consult your dermatologist if you are taking any medication or using any topical cream that contains these medications. Individuals do react differently to these medications and sometimes waxing can be done if proper patch testing is completed.

Why wax in the first place?

Waxing is one of the best ways to temporarily remove unwanted hair. It is more effective than shaving because it removes hair from the roots, not just from the skin’s surface. Over time, hair in waxed areas regrows lighter and sparser or not at all. Even fine hair shadows the face, distorting and aging your features. Waxing the brows opens up the eyes, providing a non-surgical face lift. You keep the hair on your head well-maintained, so why not everywhere else.

What do I do during a massage treatment?

Make yourself comfortable. If your Registered Massage Therapist or Certified Esthetician wants you to adjust your position, she/he will either move you or will ask you to move as needed. Otherwise, change your position anytime to make yourself more comfortable. Many people close their eyes and relax completely during a session; others prefer to talk. It’s up to you. It is your massage, and whatever feels natural to you is the best way to relax. Do not hesitate to ask questions at any time.

How long is the massage?

The average full-body massage treatment lasts approximately one hour. A half-hour appointment only allows time for a partial massage session, such as neck and shoulders, back or legs and feet. Many people prefer a 60 session for optimal relaxation. Always allow relaxation time prior to and after the session.

Will the massage hurt?

This depends on the type of massage and the depth of the strokes. A light, relaxing massage that doesn’t probe very deep into the muscles, shouldn’t hurt. With that being said, there is a ‘feels good’ hurt and an ‘ouch, stop it’ hurt. A good massage, even a really deep tissue massage, should always stay in the ‘feels good’ hurt range. Pain can be an indication that the muscle is possibly injured or inflamed and pressure should be adjusted. Also, pain can cause you to tighten up and negate the relaxing effects of the massage. The most effective and deepest massage always works with your body’s natural response, not against it.

What are the benefits of a facial?

When received regularly, facials can result in noticeable improvements to skin tone, texture and appearance. A facial can also restore the skin’s normal balance of oil and pH. Additional, temporary results may include: heightened skin softness and pliancy, increased circulation of blood to the face and an overall soothing of the spirit. An added bonus, most people find receiving a professional facial to be exceptionally relaxing and enjoyable.

Can I use makeup after a facial?

The answer is most likely “yes”, at the very least, especially if you undergo skin extractions, be sure to wear a high quality sun screen to ward off sun damage. Also, some mineral makeup bases are considered an extension of your skin care.

Does a facial help with acne?

Facials can treat the symptoms of acne, but are unlikely to prevent new acne from forming. Our spa offers holistic acne facials that involve deep cleansing and extraction of whiteheads and blackheads.

How often should I get a facial?

We recommend monthly facials along with occasional intense, deep cleansing facials. Your skin condition and how your skin responds to each facial will dictate how often you get a treatment.

Will facials make me break out?

Our facial line contains naturally active organic ingredients and is very mild on all skin types. Facials may bring impurities, if they exist, to the surface. That’s the only way they will get out!

Is laser hair removal permanent?

Laser hair removal is designed to achieve permanent hair removal, but in a few cases when the follicle is not completely destroyed or when the hair growth cycle is not timed properly, the hair may grow back. In that case, the area can be retreated for permanent results.

What areas on my body can be treated?

Hair from the face, upper lip, chin, neck, back, chest, shoulders, arms, underarms, hands, legs, feet, buttocks and all bikini areas can be treated.

What type of results can I expect?

Results vary from client to client, expect to see a huge decrease in the hair thickness and in the amount of hair present.

How long does the treatment take?

Treatments are extremely quick and depending on the size of the area, can be done in just minutes. We have the best equipment to treat small areas and large areas making your appointments quick and effective.

What does the procedure feel like? Does it hurt?

As our certified estheticians guide the laser handpiece over the treatment area you will feel cooling on the skin. This contact cooling will maximize your comfort during the treatment, making it a very tolerable experience.

How many treatments will I need?

Most people see results in the texture and amount of hair in just one procedure, but usually 4 – 6 treatments are needed to achieve a permanent reduction in hair, especially in large treatment areas. That’s because hair grows in cycles, and the hair and follicle must be treated at specific points during that growth cycle in order for the laser to be effective.

What conditions prevent me from getting Laser hair Removal?

  • Diabetes
  • Pregnancy
  • Diseases which may be stimulated by light
  • Cancer; particularly skin cancer
  • Epilepsy
  • Use of photosensitive medication/herbs
  • Active infection of Herpes Simplex in the intended area
  • History of Keloid Scarring
  • Active skin diseases in the intended area (ex. Psoriasis)

Can I Laser over my tattoos?

We can easily work around your tattoo if possible. A tattoo is created by permanently inserting high concentrations of pigment into the uppermost layer of skin. The high concentration of pigment will absorb laser light, causing discomfort and lighten your tattoo. Remember, lasers are also used for tattoo removal.

Can I return to my regular activities after my treatment?

Laser hair removal is recovery free, you may return to your regular activities immediately following the treatment, although redness around the follicle could be expected 24 hours following the procedure. To avoid discomfort 24 hours following the treatment avoid strenuous activities that would make you sweat.